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Customer Service Representative
- Manufacturing Industry
- Opportunities for career growth
- Based In Geebung in Brisbane's inner northern suburbs
- A company with a long successful history
The Aqseptence Group are seeking an experienced and professional Customer Service Representative is to increase the success of our Sales Team by delivering exceptional customer services to internal and external customers by assisting our sales team to be effective, and identifying and developing opportunities to provide exceptional customer services.
About us:
Aqseptence Group is a global leader in the design and manufacture of a diverse range of customised stainless-steel screening and equipment solutions for specific applications in the water well, oil & gas, food/beverage, water treatment, industrial and mining industries. See more about us at www.aqseptence.com
Key tasks will include but are not limited to:
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Clarifying job specifications and requirements within the Sales Team to enable accurate quoting when required
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Liaising with Engineering for inconsistencies with job specifications
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Utilising specified tools to track job progress, monitoring all jobs against planned schedules and delivery dates
- Monitor internal (line manager and employee) and external customer needs to identify changes and new opportunities
- Work closely with Sales team members to clarify and prioritise their needs and to develop proposals if required
About the person required:
- A candidate with a strong aptitude for technical specifications of manufactured goods
- Experience using SAP software is a distinct advantage, but the use of another ERP system is also beneficial.
- High level skills in communication, planning and time management
- The ability to work through unplanned events and contingencies with skill and determination
- Excellent customer service, stakeholder management, and negotiation skills
- The ability to plan, project manage and prioritize work activities
Benefits of working at Johnson Screens:
- A business culture that supports growth and development
- An attractive salary and benefits
- Safety is at the forefront of everything we do
- A leadership group that is dedicated, supportive, and available
- An exciting and growing business.
Apply by attaching a Covering Letter describing your suitability for the role against the above criteria,
and your Resume in either Word or PDF format.
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